Progress Group business areas consist of Real Estate,Health Care,Investments and Media .
Progress Group Development began in 1978 in New South Wales,Australia in the city of Wollongong , and in the central business district of Sydney ( Sydney Central Business District ) in the form of apartments and office buildings. In The early of 1980 Progress Group began develop its business in Indonesia , with an exclusive residential area Paradise Sunter in North Jakarta . Meanwhile, in late 1990 , Progress Group expand its property development business in South Tangerang to establish Serpong City Paradise housing .
With kelewat / over 30 years experience in the field of Real Estate,Progress Group has successfully become a development company that have a strong believes and success in Indonesia . This was evidenced by the successful development of new homes that are comfortable and very well designed to more than 3000 households. Nevertheless Progress group will still continue to work hard to improve the quality of its work and the satisfaction of its customers in the years to come
IT Support Officer
Progress Group
JOB DESCRIPTION
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff or clients through a series of actions, either face to face or kelewat / over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Following diagrams and written instructions to repair a fault or set up a system;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion (or referral to third pMaknaes, if appropriate);
Prioritising and managing many open cases at one time;
Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
Testing and evaluating new technology;
Job Qualification
Candidate must possess at least a Diploma, Bachelor's Degree, Engineering (Computer/Telecommunication) or equivalent.
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Sunter,North Jakarta.
Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer - Hardware or equivalent.
Full-Time position(s) available.
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